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Work Processes
At RKS Legal, work processes are defined
around our mission of providing cost effective
services of uncompromised high quality with
a fast turnaround time.
Work processes for management of each and
every assignment span:
Conflict
Check
Once we receive an inquiry or a request
for a project, we run a conflict check before
undertaking it. We maintain a comprehensive
database, comprising records of all projects,
and all employees who worked on the projects
undergo a rigorous conflict check.
Resource Allocation
Upon clearance of the conflict check, we
identify and allocate human resources and
technical tools or solutions to accommodate
project specifications.
Staffing
RKS Legal is a staunch believer in the team
approach. The staffing of the team is based
upon the nature and scale of the assignment.
We assign a Project Manager for each assignment,
who serves as the main point of contact
for our client and is responsible for communication,
tracking progress, quality control, training
and deadlines.
Technical Solutions
We effectively integrate human intelligence
with the technical tools and solutions for
providing customized services to our clients.
A technical coordinator is responsible for
customizing the technology tools, software
to incorporate project specifics, loading
files, running technical and global quality
control as well as ensuring desired output
formats.
Understanding of
Client Requirements
At RKS Legal, the client’s requirement
is the primary focus and driving force behind
our project management. We establish communication
with clients right from the beginning, and
maintain routine feedback throughout the
assignment. The project specific team clarifies
and receives necessary information to clearly
set the goals of the assignment. We provide
our client with full freedom to recommend
and intervene in our operational processes
to do full justice to their requirements.
Roadmapping Process Framework
Once the objective of the assignment is
clearly set, we roadmap the entire operational
process by defining the strategies, methodologies,
milestones, timelines and deliverable formats
so that we can provide a highly competitive
project price.
The entire team follows the unified methodologies
based on our in-house operation manuals
or customizes it to suit the specific project
to minimize inconsistencies.
Deliverable formats are selected or specifically
designed as per client instructions.
Our entire operation is transparent and
seamless, granting clients the ability to
monitor work and progress on a regular basis.
Quality Control Check
Providing clients uncompromised high quality
products and services are of paramount importance
at RKS Legal. We constantly strive to provide
the highest quality standards, accepted
globally. At RKS Legal, quality control
is a continuous process. Additionally, a
structured quality management plan is set
up for individual projects.
Quality Control Plan
The project teams develop and implement
customized quality control plans which detail
project specific quality measures, necessary
corrective measures and project deliverables.
Quality Control Checklists
The project specific team draws quality
checklists to verify that the required steps
have been performed.
Deliverables
Our deliverables, in addition to entire
project operations, are managed and overseen
by senior supervisors with substantial experience.
Delivery
We can deliver output in any format specified.
As a regular practice, we offer project
deliverables to Clients by electronic or
physical means, as desired. We also provide
delivery platforms to Clients that provide
them greater flexibility to vary the formats
of deliverables and print them at their
end as and when needed.
We have the capability to encrypt all intermediate
and final deliverables for unauthorized
access restriction.
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